Would you prefer another language?
Prefieres otro idioma?

How to Cancel Your Car Insurance Policy

While canceling is often a straightforward process, doing it incorrectly can lead to fines, higher future premiums or legal issues with the DMV. Whether you are switching providers to save money or selling your vehicle, this guide breaks down exactly how to cancel auto insurance policy the right way.

5 Steps to Cancel Your Car Insurance

Canceling a policy requires a little more than just stopping your payments. Follow these five steps to ensure a smooth transition.

  1. Secure New Coverage First
    If you plan to continue driving, this is the most critical step. Do not cancel your current policy until you have a new auto insurance policy active. Make sure your new effective date matches your cancellation date to prevent a gap.

  2. Gather Policy Information
    Have your policy number and effective dates ready for both your current and new insurance. You may need your new policy number to prove to your old carrier that you are covered elsewhere.

  3. Contact Your Insurance Company
    Call your agent or customer service department. While some carriers allow online cancellation, speaking to a representative ensures you know about any potential refunds or fees immediately.

  4. Submit Written Cancellation
    Some insurance companies require a written notice to process a cancellation. This can usually be a simple letter or email stating your name, policy number and the date you want the coverage to end.

  5. Get Cancellation Confirmation
    Ask for a confirmation number or a policy cancellation notice. It is wise to have documentation on hand if the DMV or a lender ever questions your insurance status.

Valid Reasons to Cancel Your Policy

There are several scenarios where canceling your policy makes financial sense.

  • Switching Providers: You found a better rate or better customer service elsewhere.

  • Selling Your Car: If you sell your vehicle and do not plan to replace it immediately.

  • Moving Out of State: Your current provider may not operate in your new state, requiring you to switch.

  • Military Deployment: Some insurers offer suspension options, but cancellation might be necessary depending on the length of deployment.

  • No Longer Driving: If you are giving up your license or no longer have access to a vehicle.

When You Might NOT Want to Cancel

If you are just taking a temporary break from driving or are between cars, canceling might cost you more in the long run. A lapse in continuous car insurance coverage marks you as a "high-risk" driver to insurers. This means when you eventually buy a policy again, you will likely face significantly higher premiums.

Instead of canceling, consider a non-owner car insurance policy. This keeps you continuously insured for a fraction of the cost and prevents a coverage gap on your record.

Good Vibes
Amy V. ⭐⭐⭐⭐⭐

Amy V. ⭐⭐⭐⭐⭐

We are super satisfied with the service we get from Stephanie every time we need a quote, make a payment or even just a simple question…She is super friendly very professional and did I mention very thorough about any information she gives us. I feel like she always goes above and beyond no matter what service we need.Thank you Stephanie we need more people like you in the customer service world!

Read More
Nate P. ⭐⭐⭐⭐⭐

Nate P. ⭐⭐⭐⭐⭐

Lindsey was absolutely amazing, she stayed on the phone with me until the whole process was complete and was very polite! Also, the rates are unbeatable!!! I would put 10 stars if I could but I guess I'll just highly recommend them!

Read More
Abelia C. ⭐⭐⭐⭐⭐

Abelia C. ⭐⭐⭐⭐⭐

Vanessa had helped me with a quote and getting started on insurance, she was extremely helpful and gave me an awesome deal!! She was super polite and beyond helpful!!

Read More
Miguel C. ⭐⭐⭐⭐⭐

Miguel C. ⭐⭐⭐⭐⭐

Great customer service! Immediate quote with the best prices in town. I had have them for about six years now and they are always eager to help and give you the best deal.

Read More
Richard L. ⭐⭐⭐⭐⭐

Richard L. ⭐⭐⭐⭐⭐

I have been with them for more than 8 years I have not had any problems very good company!

Lejoan B. ⭐⭐⭐⭐⭐

Lejoan B. ⭐⭐⭐⭐⭐

Angelica helped with my full coverage insurance in under 20 mins I was all set. Thanks again I’ll be recommending.

Read More
Ametrus B. ⭐⭐⭐⭐⭐

Ametrus B. ⭐⭐⭐⭐⭐

If you just need liability insurance, this is the go to place. Lowest prices in town. Friendly agents to work with.

Read More

Refunds, Fees and Consequences

When you cancel, the financial outcome depends on how you paid and your carrier's specific rules.

Will I Get a Refund?

Yes, in most cases. If you paid your premium in full or in advance, the insurance company typically issues a prorated refund for the unused days remaining on the policy.

Are There Cancellation Fees?

Some insurance carriers charge a cancellation fee if you terminate the policy before the term ends. This might be a flat fee (e.g., $25 to $50) or a "short rate" fee, which is a percentage of the remaining premium. Check with your agent before finalizing the cancellation.

DMV Notification and Fines

Your insurance company is required to electronically notify the state DMV when a policy is canceled. If the DMV receives a cancellation notice without a corresponding new policy notice, they may assume you are driving without insurance. This can lead to:

  • Fines

  • Suspension of your vehicle registration

  • Suspension of your driver's license

Alternatives to Full Cancellation

If you want to keep your relationship with your insurer but lower your costs temporarily, you have options.

  • Storage Insurance: If you are parking your car for an extended period (like winter storage), ask about "comprehensive-only" coverage. This removes liability and collision coverage to lower costs while still protecting against theft or weather damage.

  • Adjusting Coverage: Raising your deductibles or lowering limits (within state laws) can reduce your monthly bill without canceling the policy entirely.

  • Suspending Coverage: Some carriers allow you to suspend liability coverage temporarily without fully canceling the policy, which helps avoid administrative fees when you restart.

How to Switch Providers Without a Gap

To switch providers seamlessly, set your new policy to start on the exact same day your old policy ends.

For example, if you want your old policy to end on the 15th, schedule your new A-MAX policy to begin on the 15th. Do not wait until the 16th. Overlapping by one day is safer than risking a gap of even a few hours.

 

Common questions about cancelling your insurance policy

Yes, you can generally cancel your auto insurance policy at any time, even in the middle of a billing cycle. You do not have to wait for your renewal date.

Most insurance companies will refund you for the unused portion of your premium. However, they may deduct a cancellation fee from this amount. It is best to ask your agent for a specific refund calculation.

Cancellation can often be effective immediately or on a specific future date you choose. The administrative process to receive your refund check might take a few weeks.

It depends on the provider. Some companies allow online cancellation, while others require a phone call or a written letter to ensure you understand the risks of coverage gaps.

You will have a lapse in coverage. This can lead to license suspension, fines from the DMV and significantly higher insurance rates when you try to buy a policy in the future.

No, canceling a policy properly does not hurt your credit score. However, if you simply stop paying your premiums without formally canceling, the insurer may report the missed payments or send the debt to collections, which would hurt your credit.

If you plan to replace the car soon, it is better to transfer the policy to the new vehicle. If you will not have a car for a while, consider a non-owner policy to avoid a coverage gap.

Ready to Switch and Save?

Start Your Free Quote

 

Current A-MAX Customer?

If you are thinking about canceling, please call us first. We may be able to adjust your coverage or find new discounts to lower your premium.

Find a Location Near You

 

Let's Start Saving

meet us
Drop by One of Our
Convenient Locations

and chat with a friendly agent!
Find a Location Near You!
Call Us Text Us Message Visit