At A-MAX Insurance Services, Inc. (“A-MAX”, “we”, “us”, or “our”), respecting the privacy and security of your personal information is central to our core values. When you communicate with us, including about the products or services we offer, you're trusting us with that information. We take this responsibility seriously and have provided this Privacy Policy to explain our commitment to you regarding the collection, use, and disclosure of personal information that we may collect anytime you interact with us. Please take a moment to carefully read this Privacy Policy to learn more about our information practices, including the types of information we collect, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information.
For residents of California, Colorado, Connecticut, Montana, Nevada, Vermont, Virginia, or Utah, please see the additional terms that apply to you under Notice to Residents of Selected States, below.
What Information Does A-MAX Collect?
The types of information A-MAX collects vary upon your interaction with us.
Non-Personal Information. We collect non-personal information. Non-personal information does not and cannot be used to reveal an individual's identity. Some examples of non-personal information include aggregated information, anonymized information about our users, and other information that does not identify any individual.
Personal Information. A-MAX also collects personal and other information about you. Personal information is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked (directly or indirectly) with you.
PLEASE NOTE THAT OUR OFFERINGS, INCLUDING THE SITE ARE NOT INTENDED FOR CHILDREN OR INDIVIDUALS UNDER THE AGE OF 18. WE DO NOT MARKET ANY PRODUCTS OR SERVICES TO, OR KNOWINGLY COLLECT ANY INFORMATION FROM CHILDREN OR INDIVIDUALS UNDER THE AGE OF 18.
How Does A-MAX Collect Personal Information?
We (including through our service providers working on our behalf) collect personal information about you from several sources and in many forms. We collect personal information directly from you including when you (i) request a quote, register or apply for insurance coverage, including any related services, such as roadside assistance, (ii) make or communicate with us regarding a claim or coverage, such as engaging in claims handling or engage related services like roadside assistance (iii) inquire about, purchase or use any other products or services we offer, (iv) subscribe to a membership or mailing list, (v) complete a survey, response form, such as responding to a quality assurance or customer service inquiry (vi) set up an account with us, including registering to log in through our online portal (vii) enroll in a mobile app or online feature, visit our website, view or respond to our SMS (Short Message Service), MMS (Multimedia Message Service) text alerts or emails, or otherwise engage with us through a computer or mobile device ("Sites"), such as IP address, read receipts, responses, metadata, browsing history and other internet activity information that, in each case to the extent that information identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked (directly or indirectly) with you. The terms of our SMS/ MMS and Email Text Alert Policy further apply to how we may communicate with you using SMS, MMS text alert, and email. Click here to view our SMS/ MMS and Email Text Alert Policy [Provide link].
We collect this personal information through our Sites, when you visit one of our locations or offices, or when you call our agents or support associates. We also collect personal information about you from third parties such as consumer reporting agencies, service providers, marketing companies, and data providers.
We will not collect, sell, share, or rent this information to others in ways different from what is disclosed in this Privacy Policy without your consent. Listed below are specific examples of the types of personal information we collect and share under the terms of this Privacy Policy, and certain types of personal information that we do not collect. For further information on how we may share or disclose your personal information to third parties, please see
How is Personal Information Shared by A-MAX? below.