ROADSIDE ASSISTANCE
Roadside assistance is an add-on to your auto policy that sends help when your car will not move: towing, a jump start, a tire change, a lockout or fuel. A-MAX offers it as the A-MAX Auto Club, added to an existing policy rather than bought as a standalone membership.
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Towing, jump starts, flat tire changes, lockouts and fuel delivery, added to your A-MAX auto policy. The A-MAX Auto Club, for the day the car does not start.
ROADSIDE ASSISTANCE AT A-MAX
This is the coverage nobody thinks about until a Tuesday morning when the car will not turn over. It is also one of the lowest-cost items on a policy, because the claims are small and predictable: batteries, tires, keys locked inside, and running out of fuel further from a station than you meant to.
The A-MAX Auto Club is added to your auto policy rather than sold as a separate membership card. That means one place to call and one policy to manage, and it means the people answering already know what you drive.
Worth knowing what it is not: roadside assistance pays to get the vehicle moving or to get it to a shop. It is not a repair policy, and the repair itself is between you and the shop.
WHAT IT COVERS
AUTO INSURANCE WITH ROADSIDE ASSISTANCE: HOW TO ADD IT
Roadside assistance is not sold on its own at A-MAX. It rides on your auto policy, so there are two ways to get it:
With a new policy. When you get a quote, ask for the A-MAX Auto Club to be included. You see the price with it and without it before you decide.
On a policy you already have. Call 1-800-921-AMAX or visit an A-MAX office and ask to add it. We tell you what it adds to your premium and when it starts.
Roadside assistance works alongside your other coverages rather than replacing any of them. If you want your own car protected after a crash, that is collision and comprehensive coverage, not roadside help.
ROADSIDE HELP OR AN INSURANCE CLAIM?
The two are easy to mix up, and the difference decides who you call.
Call roadside assistance when the car simply will not go: a dead battery, a flat, keys locked inside, an empty tank, or stuck in mud or a ditch with no damage.
Start a claim when the car was damaged: a collision, hail, a fallen tree, vandalism or theft. The tow after an accident can still come through roadside assistance, but the repair runs through your policy’s physical damage coverage, if you have it. See how to make a claim.
If you were in an accident, our guide on what to do after a car accident covers the first steps before you call anyone.
WHAT TO DO WHILE YOU WAIT FOR HELP
Get out of traffic if you can. Pull onto the shoulder or into a parking lot and turn on your hazard lights.
Stay safe on a busy road. On a highway, stay buckled in the car unless it is safer to get out and move away from traffic.
Know where you are. A mile marker, exit number, cross street or your phone’s map location helps the driver find you faster.
Have your policy details handy. Your policy number, the vehicle and a phone number where the driver can reach you.
HOW TO REACH A-MAX
For roadside help, call the roadside number on your policy documents, because that is the line set up for roadside requests. For quotes, adding the Auto Club, policy questions or payments, call A-MAX at 1-800-921-AMAX or walk into any office.
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RESPECT YOU CAN FEEL
Customer stories. Trust built over time.
“Easy and straightforward”
I’ve had a great experience with A-MAX Insurance. The staff is friendly, helpful, and always willing to answer my questions. They make the insurance process easy and straightforward, and I appreciate how quickly they help whenever I need something. Overall, I’m very happy with their customer service and would definitely recommend A-MAX Insurance to anyone looking for insurance.
Chase · A-MAX customer
“A price I could afford”
I am so grateful to A-MAX Insurance. They helped me find insurance at a price I could afford. They were very kind, patient, and explained everything clearly. I really appreciate that they found an affordable option for me and helped me get my insurance without making me feel uncomfortable about my budget. I definitely recommend A-MAX for their excellent service and for finding options that fit their clients' needs. Thank you so much for all your help!
Karina · A-MAX customer
“Helped me get my SR-22 set up”
I had a great experience with A-MAX Insurance. They helped me get my SR-22 set up and found me the best rate available. They were knowledgeable, kind, and helpful throughout the entire process. They made everything easy to understand and were very professional. I highly recommend the A-MAX team!
Eric · A-MAX customer
THE THINGS PEOPLE ACTUALLY ASK US
Yes. The A-MAX Auto Club is added to an A-MAX auto policy rather than sold on its own. If you are quoting a new policy, ask for it at the same time, because it is normally a small addition to the premium.
There is a limit on service calls per period, and it varies by the plan attached to your policy. Ask us what yours allows before you need it.
No. It covers getting the vehicle moving again or getting it to a shop. The repair itself is separate, and whether your policy contributes to that depends on what caused the damage.
Call the number on your policy documents and tell them where you are and what has happened. Have the policy number ready if you can, though we can find you without it.
PEOPLE LOOKING AT ROADSIDE ASSISTANCE USUALLY LOOK AT AUTO INSURANCE, FILE A CLAIM AND MEXICO TOURIST TOO
About this page
Reviewed by a licensed A-MAX insurance professional. A-MAX Insurance Services, Inc. has been an independent agency since 2002.
Last updated 2026-08-11
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